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Or contact us:


36 Townsend Street, Belfast BT13 2ES

Telephone 028 90 240424


We are open from 8am to 10pm, 365 days of the year!




The Welcome Organisation has been providing potentially life-saving and life-changing services for people in housing crisis for nearly two decades.


In that time we have been overwhelmed by the generosity of the general public who have donated hundreds of tonnes of clothes which we have distributed to people in need on a daily basis.


However, as our range of vital services have continued to expand and develop we no longer have the staff resources or the physical space to manage and store the overwhelming donations of clothes we receive and we have had to re-think how we can continue to provide clothes to our clients in a more streamlined and efficient manner.


From January 2017 we are no longer accepting donations of clothes. Instead we will be working with other like-minded charities and organisations to keep us continually supplied with a small stock of good quality clothing in a range of sizes at our Drop-in Centre.


This will allow us to better manage our stock and free up our staff to place even more focus on delivering essential support to clients across our 6 support programmes targeting rough sleepers, women in crisis and those at risk of homelessness .


We would want to stress that we can’t deliver our full range of services without the phenomenal support of the public and it is critical you continue with that support.   

You can help us help others in a number of ways:


• Donations of food. Non-perishable items are preferable. Canned food – beans, soup, fruit, etc


• Donations of money. We could not survive and deliver our wide range of services without donations of money. We accept one-off donations, monthly donations, donations from fundraising events, corporate donations. If you would like to get involved in fundraising or would like to donate money or consider setting up a fund-raising group in your area please contact


Volunteering. We have a range of opportunities for volunteers. If you would like to get involved please contact



Open from 8am to 10pm, 365 days of the year. Contact us now on:


 028 90 240424 / Outreach Team: 07849 931047

The Welcome Organisation is a Registered Charity – Number XR 8945/1 with Company Limited by Guarantee Northern Ireland status

Reg NI 070562. Our registered address is Unit 36, 28 Townsend Street Belfast BT13 2ES