How we help

Daily Drop-In


Our Drop-In Centre at 36 Townsend Street, Belfast, is open from 8am-10pm, 365 days of the year. It acts as the ‘hub’ for all of our services and is also our administration base.  From here we offer the following:


  • A welcoming, friendly, bright, comfortable and spacious lounge area, designed to be like a home-from-home
  • A panel of advisors ready to offer help, counsel, support and accommodation planning
  • A kitchen/dining area where visitors receive three meals every day, plus a constant supply of tea and coffee
  • Clean clothing and laundering
  • Shower facilities
  • Telephone and internet access
  • Television, radio and games
  • Optional group activities
  • Dental, doctor and nurse appointments
  • Crisis accommodation for females at risk
  • Homeless prevention projects
  • Community based support schemes
  • Numerous group activity projects


We accept referrals from other agencies but this service is open to anyone over 18 who is homeless or at risk of homelessness.


Open from 8am to 10pm, 365 days of the year. Contact us now on:


 028 90 240424 / Outreach Team: 07894 931047

The Welcome Organisation is a Registered Charity – Number XR 8945/1 with Company Limited by Guarantee Northern Ireland status

Reg NI 070562. Our registered address is Unit 36, 28 Townsend Street Belfast BT13 2ES